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How To Get Paid as a Family Caregiver in Texas

Reviewed by Aidaly
April 12, 2024

Summary of Statistics

29.6 million

Population

3.1 million

Caregivers

2,900 million

Care Hours

$14.42

Value of Care/hour

$41 billion

Value of Care

Many people who require assistance with their day-to-day lives are blessed to have family members or friends who voluntarily provide caregiving services. While caregiving is a rewarding role often performed purely out of love, the burden it can place on caregivers, particularly financially, is often overlooked. 

According to AARP, approximately 3.4 million Texas residents provide an estimated 3 billion hours of unpaid family caregiving per year. At Aidaly, we aim to help family caregivers reduce their financial burden by ensuring they know and utilize the full benefits available to them in their state.  Below we outline the main ways a family caregiver can receive financial assistance in Texas. 

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Tax Benefits in Texas 

As a family caregiver in Texas, two main tax benefits are available that family caregivers, particularly parents, may qualify for. These are the Child Tax Credit and Child and Dependent Care Tax Credit. 

The Child Tax Credit (CTC) 

The federal Child Tax Credit allows Texas families to claim a tax credit to help contribute to the cost of raising their children. The CTC is fully refundable credit, meaning a person can receive the credit as a payment even if they don’t owe any taxes. The majority of Texas families are eligible for the benefit and can receive $3000 annually for each child they care for between the ages of 6 and 17, and $3600 for children under the age of 6. Learn more about this credit here

The Child and Dependent Care Tax Credit (CDCTC) 

The Child and Dependent Care Tax Credit is another federal tax credit family caregivers may claim. This credit allows families to be reimbursed for the costs of care incurred while they were working, looking for work, or studying. Families with incomes below $125,000 may receive up to $4,000 for one child, or $8,000 for two or more children under the age of 13 who required care for these purposes. Families with annual incomes under $438,000 can receive a partial credit. Those who provide care to adult dependents may also make a claim under the CDCTC. Learn more about this here

Medicaid and Other State Programs

Medicaid is a program operating at the federal and state level that assists low-income families with healthcare costs. Several Medicaid and non-Medicaid programs exist in Texas that may help those who require care to compensate their family caregivers. 

Medicaid 

In Texas, multiple Medicaid programs are available that family caregivers may benefit from. Relevant programs include Medicaid for the Elderly and People with Disabilities; Medicaid for Parents and Caretakers; the STAR+PLUS Waiver, which provides care to individuals who require care outside of nursing homes; and the Community First Choice Program, focused on supporting home-based care. Find out more information about Medicaid here

State Programs

Texas also has non-Medicaid state-funded programs that aim to provide support to family caregivers. The Texas Community Care for Aged/Disabled (CCAD) Program allows family members or loved ones to be paid for providing certain types of care. The Area Agency on Aging (AAA) also provides support and benefits to eligible family caregivers in Texas counties. Find out more about support services here

Veterans Benefits in Texas

A significant number of Veterans reside in Texas and can receive Veteran-specific benefits that may be used to help family caregivers. 

Veterans Aid and Attendance Benefit

As well as the general allowances, eligible Veterans or their surviving spouses who require certain levels of care may be eligible for either the Veteran Aid and Attendance Benefit, or the Housebound Benefit. 

The Veteran Aid and Attendance Benefit is for those who require the aid of another to complete their daily functions. The Housebound Benefit is for those who have a permanent disability evaluated as 100% disabling. Both of these benefits increase the monthly allowance the beneficiary can receive and can be used to pay family caregivers. Find out more about both here

Program of Comprehensive Assistance for Family Caregivers (PCAFC) in Texas 

Veterans with a disability rating of 70% or higher and who have required at least six months of continuous personal care assistance may qualify for the PCAFC. The PCAFC allows Veterans to appoint primary and secondary caregivers who may receive a number of benefits, including financial assistance for primary caregivers. Find out more about PCAFC here

Veteran-Directed Care Program 

Previously called the Veteran-Directed Home and Community Based Services (VD-HCBS) program, the Veteran-Directed Care Program allows veterans at risk of nursing home placement to receive payments to hire their own home-based caregiver, including family members. Find out more about this program here

Determining which type of financial assistance you may be eligible for as a family caregiver in Texas can require endless hours of research. Thankfully, Aidaly is here to help and save you the hassle.

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Frequently Asked Questions

How do I sign up?
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To sign up, download the app from the App Store or Google Play, open it, and follow the on-screen instructions to create your account.

How do I update my account information?
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To update your account information, go to the profile section in the app, where you can change your name, email, phone number, and other details.

How do I setup direct-deposit?
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Follow the screens in the app to create a Stripe account and connect your back account. If you have an issue, please contact support through the app or website, and we'll assist you in resolving the issue.

How do I update my profile or contact information?
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To update your profile or contact information, go to the settings or profile section in the app, where you can make necessary changes.

Is my data secure in the app?
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We take your privacy and data security very seriously. Our app is fully HIPAA compliant, meaning we adhere to strict standards for protecting sensitive health information. Additionally, we have obtained a SOC 2 Type 1 Certification, which ensures that our systems are designed to keep your data secure and confidential. You can trust that your information is handled with the highest level of security.

How do I document the care I am providing?
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The app will prompt you to document the services provided. Select the relevant tasks or services from the checklist and add any notes as needed.

What if I forget to answer the app prompts?
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If you forget to clock in or out, contact your RN or Care Coach immediately. You may be required to manually record details to satisfy billing requirements.

How do I edit a record of care?
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Edits are typically restricted to ensure compliance. If a correction is needed, contact your RN or Care Coach for assistance.

How is the cost of DME covered?
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DME may be covered by insurance, Medicare, or Medicaid. Please contact support to verify your coverage and additional products that may be available to you.

Do I need a background check?
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Yes, we require all family caregivers complete a background check to ensure patient safety standards. Follow the onboarding screens to complete your background check.

How do I contact customer support?
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You can contact customer support through the app by going to the Help section, or by visiting our website and using the contact form or support chat.

How do I get help or training on using the app?
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You can access help or training through the app’s help section, by contacting your Care Coach, or by attending any scheduled training sessions provided by your community lead.

What should I do if the app isn’t working?
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If the app isn’t working, try restarting your device, checking your internet connection, or reinstalling the app. If the issue persists, contact technical support through the app or at support@aidaly.com.

How does the app record offline activity?
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The app can record activity even when you are offline. Your data will be saved locally on your device and synced with the system once you are back online.

Who pays for Aidaly?
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Leading Medicaid, Medicare, and Medicare Advantage plans contract with Aidaly to train and employ family caregivers. Most leading plans cover medically-necessary home care services and support services in the home. Reach out to your Care Coach for a review of your benefits.

When will I receive my earnings?
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As a caregiver, you will be paid through direct deposit to your bank account. Payments are typically processed weekly.

How do I track my earnings?
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You can track your earnings through the app by visiting the "Earnings" section, where you'll see a breakdown of your income, bonuses, and remaining hours.

What should I do if there's an issue with my payment?
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If you experience any issues with your payment, please contact support through the app or website, and we'll assist you in resolving the issue.

What types of medical services can be provided at home?
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Your care plan is set my your primary care provider or case manager. Aidaly is able to train and employ caregivers to provide a full range of services in the home. Reach out to your Care Coach to learn what services you might be eligible for.

How do I schedule my RN visit?
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You can schedule and reschedule your home visits through the app. Please contact your Care Coach in the app for support.

Who can I contact if I have issues with my medical care?
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If you are experiencing a medical emergency, contact 911. If your concerns are not urgent, you can contact Dr. Bonder via the app.

How do I order Medical Supplies?
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You can request basic supplies through our [Request Form]. Durable Medical Equipment will require an RX, reach out to your Care Coach for support. [Contact Care Coach]

How do I set up Stripe for payments?
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To set up Stripe for payments, go to the payment settings in the app, select Stripe as your payment processor, and follow the on-screen instructions to link your Stripe account.

What information do I need to set up Stripe?
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You will need your business information, bank account details, and tax ID to set up Stripe. The app will guide you through the process step by step.

How do I verify my Stripe account?
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After setting up your Stripe account, you will need to verify your identity by providing a government-issued ID and other required documents. Stripe will notify you when verification is complete.

How do I resolve issues with my Stripe payments?
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If you encounter any issues with Stripe payments, you can contact Stripe support directly or reach out to our support team through the app for assistance.

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