To sign up, download the app from the App Store or Google Play and follow the on-screen instructions to create your account.

We take your privacy and data security very seriously. Our app is fully HIPAA compliant, meaning we adhere to strict standards for protecting sensitive health information. Additionally, we have obtained a SOC 2 Type 1 Certification, which ensures that our systems are designed to keep your data secure and confidential. You can trust that your information is handled with the highest level of security.

As a caregiver, you will be paid through direct deposit. Payments are typically processed weekly.

Aidaly processes payments on Fridays. Once a payment is processed, it is released to your financial institution within 24 hours.

The exact day the funds appear in your account depends on your bank’s processing times, including weekend schedules and bank holidays.

While most recipients receive funds within 1–3 business days, Aidaly cannot guarantee a specific deposit date, as this is determined entirely by your bank.

Yes, we require all family caregivers complete a background check. Follow the onboarding screens to complete your background check.

Leading Medicaid, Medicare, and Medicare Advantage plans contract with Aidaly to train and employ family caregivers. Most leading plans cover medically-necessary home care services and support services in the home. Reach out to your Care Coach for a review of your benefits.

Your care plan is set my your primary care provider or case manager. Aidaly is able to train and employ caregivers to provide a full range of services in the home. Reach out to your Care Coach to learn what services you might be eligible for.