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How To Get Paid as a Family Caregiver in Tennessee

Reviewed by Aidaly
April 10, 2024

Summary of Statistics

7 million

Population

0.9 million

Caregivers

870 million

Care Hours

$14.16

Value of Care/hour

$12.3 billion

Value of Care

You work hard to provide care for your loved ones, and you deserve to be compensated for your time and effort. Fortunately, in Tennessee, there are a few ways that you can get paid as a family caregiver.

But navigating the process can be tricky, so it’s important to know your options and what steps you need to take in order to get paid. At Aidaly, we are committed to helping caregivers get the information and support they need to care for their loved ones in Tennessee.

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Tax Benefits in Tennessee

Tennessee caregivers collectively miss out on more than $10 billion every year! In order to ease the financial burden on caregivers, the state of Tennessee offers a few tax breaks.

For example, if you are paying for long-term care services out of pocket, you may be eligible to deduct those expenses from your state income taxes. 

If you’re one of the 1 million+ caregivers in Tennessee, you may also be eligible for the Caregiver Tax Credit. This credit can help offset the costs of caring for an aging or disabled loved one.

In order to claim either of these tax benefits, you will need to have documentation of your caregiving expenses. Be sure to keep receipts, invoices, and any other records of your caregiving costs throughout the year. Learn more here

Financial Assistance Programs in Tennessee

In addition to tax breaks, there are also a few financial assistance programs available to caregivers in Tennessee. The Tennessee Family Caregiver Support Program (FCSP) provides a variety of services and support to caregivers in the state, including:

  • Information and referral services
  • Individual counseling and support groups
  • Training opportunities
  • Respite care
  • Caregiver education

In order to be eligible for the FCSP, caregivers must be providing care to an individual who is 60 years of age or older, or 18 years of age or older with a disability. Find out more here

Caregivers must also be:

  • Residents of Tennessee
  • Unpaid for their caregiving services

Medicaid and Other State Programs

If you are providing care for someone who is eligible for Medicaid, you may be able to receive payment for your services through the Personal Care Services (PCS) program. Find out more about this program here

In order to be eligible for PCS, caregivers must:

  • Be 18 years of age or older
  • Be a relative of the care recipient, or have a close personal relationship with them
  • Be able to provide proof of Tennessee residency
  • Pass a criminal background check

If you are providing care for someone who is not eligible for Medicaid, you may still be able to receive payment through the Home and Community Based Services (HCBS) waiver program. Learn more about this program here

Veterans Benefits

The Department of Veterans Affairs (VA) offers a range of programs to assist eligible Veterans. Different resources will depend on what state you’re in. You can find out more about Tennessee’s state-specific benefits here.

Program of Comprehensive Assistance for Family Caregivers (PCAFC)

With the Program of Comprehensive Assistance for Family Caregivers, you can earn a monthly stipend of up to $2,750 per month as a family caregiver to a Veteran who has a service-related disability or illness. You can also access training and counseling programs to support your caregiving services. Learn more here

At Aidaly, we are here to help you navigate the process and get the financial assistance you need. Join today!

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Frequently Asked Questions

How do I sign up?
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To sign up, download the app from the App Store or Google Play, open it, and follow the on-screen instructions to create your account.

How do I update my account information?
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To update your account information, go to the profile section in the app, where you can change your name, email, phone number, and other details.

How do I setup direct-deposit?
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Follow the screens in the app to create a Stripe account and connect your back account. If you have an issue, please contact support through the app or website, and we'll assist you in resolving the issue.

How do I update my profile or contact information?
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To update your profile or contact information, go to the settings or profile section in the app, where you can make necessary changes.

Is my data secure in the app?
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We take your privacy and data security very seriously. Our app is fully HIPAA compliant, meaning we adhere to strict standards for protecting sensitive health information. Additionally, we have obtained a SOC 2 Type 1 Certification, which ensures that our systems are designed to keep your data secure and confidential. You can trust that your information is handled with the highest level of security.

How do I document the care I am providing?
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The app will prompt you to document the services provided. Select the relevant tasks or services from the checklist and add any notes as needed.

What if I forget to answer the app prompts?
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If you forget to clock in or out, contact your RN or Care Coach immediately. You may be required to manually record details to satisfy billing requirements.

How do I edit a record of care?
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Edits are typically restricted to ensure compliance. If a correction is needed, contact your RN or Care Coach for assistance.

How is the cost of DME covered?
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DME may be covered by insurance, Medicare, or Medicaid. Please contact support to verify your coverage and additional products that may be available to you.

Do I need a background check?
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Yes, we require all family caregivers complete a background check to ensure patient safety standards. Follow the onboarding screens to complete your background check.

How do I contact customer support?
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You can contact customer support through the app by going to the Help section, or by visiting our website and using the contact form or support chat.

How do I get help or training on using the app?
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You can access help or training through the app’s help section, by contacting your Care Coach, or by attending any scheduled training sessions provided by your community lead.

What should I do if the app isn’t working?
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If the app isn’t working, try restarting your device, checking your internet connection, or reinstalling the app. If the issue persists, contact technical support through the app or at support@aidaly.com.

How does the app record offline activity?
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The app can record activity even when you are offline. Your data will be saved locally on your device and synced with the system once you are back online.

Who pays for Aidaly?
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Leading Medicaid, Medicare, and Medicare Advantage plans contract with Aidaly to train and employ family caregivers. Most leading plans cover medically-necessary home care services and support services in the home. Reach out to your Care Coach for a review of your benefits.

When will I receive my earnings?
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As a caregiver, you will be paid through direct deposit to your bank account. Payments are typically processed weekly.

How do I track my earnings?
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You can track your earnings through the app by visiting the "Earnings" section, where you'll see a breakdown of your income, bonuses, and remaining hours.

What should I do if there's an issue with my payment?
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If you experience any issues with your payment, please contact support through the app or website, and we'll assist you in resolving the issue.

What types of medical services can be provided at home?
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Your care plan is set my your primary care provider or case manager. Aidaly is able to train and employ caregivers to provide a full range of services in the home. Reach out to your Care Coach to learn what services you might be eligible for.

How do I schedule my RN visit?
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You can schedule and reschedule your home visits through the app. Please contact your Care Coach in the app for support.

Who can I contact if I have issues with my medical care?
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If you are experiencing a medical emergency, contact 911. If your concerns are not urgent, you can contact Dr. Bonder via the app.

How do I order Medical Supplies?
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You can request basic supplies through our [Request Form]. Durable Medical Equipment will require an RX, reach out to your Care Coach for support. [Contact Care Coach]

How do I set up Stripe for payments?
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To set up Stripe for payments, go to the payment settings in the app, select Stripe as your payment processor, and follow the on-screen instructions to link your Stripe account.

What information do I need to set up Stripe?
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You will need your business information, bank account details, and tax ID to set up Stripe. The app will guide you through the process step by step.

How do I verify my Stripe account?
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After setting up your Stripe account, you will need to verify your identity by providing a government-issued ID and other required documents. Stripe will notify you when verification is complete.

How do I resolve issues with my Stripe payments?
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If you encounter any issues with Stripe payments, you can contact Stripe support directly or reach out to our support team through the app for assistance.

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