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How To Get Paid as a Family Caregiver in Oregon

Reviewed by Aidaly
April 10, 2024

Summary of Statistics

4.3 million

Population

0.5 million

Caregivers

440 million

Care Hours

$19.73

Value of Care/hour

$8.7 billion

Value of Care

Taking care of a family member or loved one who needs our assistance is a duty that most accept readily, without expecting remuneration. Over 450,000 people work as unpaid caregivers for loved ones in Oregon today. This is a difficult job that can often have a significant emotional impact on the caregiver, not to mention financial strain. 

In Oregon, approximately 5.9 billion dollars of unpaid care is provided annually. Because of this, there are state and federal programs in place to provide assistance and compensation to those undertaking such caregiving roles. At Aidaly, we understand the pressures and strain a situation like this can cause - this is why we are committed to helping carers access the benefits they deserve.

On average, caregivers spend 26% of their own income on providing care. Many people don’t realize there is help available that can provide some relief. Aidaly is passionate about giving carers information and access to the state and federal support available to them. Read on to learn about the benefits you may qualify for in Oregon. 

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Tax Credits

The government offers benefits to taxpayers to assist with costs. Determine which options might be available to you below.

The Child Tax Credit

The Child Tax Credit is a government initiative that offers families with children or dependents up to $3,000 per child each financial year. This can take the form of tax relief or stipend payments. Visit this website to find out if you qualify. 

Child and Dependent Care Tax Credit 

If you paid for someone to take care of your child or another dependent in your care while you worked or looked for work, you may be eligible to get up to $8000 of these costs reimbursed through the Child and Dependent Care Tax Credit. To learn more and determine if you qualify, visit this website.

Medicaid Waivers in Oregon

If the loved one you are caring for is on Medicaid, they may be able to utilize a Medicaid waiver to direct care payments to you instead of a Medicaid approved agency. This is called ‘self direction of funds’, and you should reach out to your loved one’s Medicaid provider to inquire about eligibility. Learn more about Medicaid waivers here

Veterans Benefits

U.S. Veterans are entitled to extra benefits through the Department of Veteran Affairs (VA). If the loved one in your care is a Veteran, there are programs that may be available to help you. 

Veteran-Directed Care

The Veteran-Directed Care program enables veterans who require ongoing care to choose their caregiver. They can receive payments to be used to employ a caregiver, and they can decide to employ a professional or a family member. If the person you are caring for is a veteran, they may be eligible. Visit this website for more information. 

The Veterans Aid and Attendance Program

The Veterans Aid and Attendance Program (VAA) provides an additional pension of up to $3,261 per month, separate from the normal VA pension. Qualifying Veterans can access these funds and use them to pay for care they may require, including paying family members that provide care. Visit this website for more information. 

Program of Comprehensive Assistance for Family Caregivers

Family members that live with Veterans full time may be eligible for comprehensive assistance including monthly stipend payments, help with other expenses incurred while obtaining care, and training to help with caregiver duties. The program was recently extended to cover Veterans from any period of service. Visit this website to learn more.

Aidaly recognizes that caregiving can be solitary work. It’s important to remember there is help available if you need it.Contact us today to access the benefits you deserve.

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Frequently Asked Questions

How do I sign up?
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To sign up, download the app from the App Store or Google Play, open it, and follow the on-screen instructions to create your account.

How do I update my account information?
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To update your account information, go to the profile section in the app, where you can change your name, email, phone number, and other details.

How do I setup direct-deposit?
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Follow the screens in the app to create a Stripe account and connect your back account. If you have an issue, please contact support through the app or website, and we'll assist you in resolving the issue.

How do I update my profile or contact information?
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To update your profile or contact information, go to the settings or profile section in the app, where you can make necessary changes.

Is my data secure in the app?
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We take your privacy and data security very seriously. Our app is fully HIPAA compliant, meaning we adhere to strict standards for protecting sensitive health information. Additionally, we have obtained a SOC 2 Type 1 Certification, which ensures that our systems are designed to keep your data secure and confidential. You can trust that your information is handled with the highest level of security.

How do I document the care I am providing?
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The app will prompt you to document the services provided. Select the relevant tasks or services from the checklist and add any notes as needed.

What if I forget to answer the app prompts?
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If you forget to clock in or out, contact your RN or Care Coach immediately. You may be required to manually record details to satisfy billing requirements.

How do I edit a record of care?
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Edits are typically restricted to ensure compliance. If a correction is needed, contact your RN or Care Coach for assistance.

How is the cost of DME covered?
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DME may be covered by insurance, Medicare, or Medicaid. Please contact support to verify your coverage and additional products that may be available to you.

Do I need a background check?
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Yes, we require all family caregivers complete a background check to ensure patient safety standards. Follow the onboarding screens to complete your background check.

How do I contact customer support?
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You can contact customer support through the app by going to the Help section, or by visiting our website and using the contact form or support chat.

How do I get help or training on using the app?
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You can access help or training through the app’s help section, by contacting your Care Coach, or by attending any scheduled training sessions provided by your community lead.

What should I do if the app isn’t working?
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If the app isn’t working, try restarting your device, checking your internet connection, or reinstalling the app. If the issue persists, contact technical support through the app or at support@aidaly.com.

How does the app record offline activity?
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The app can record activity even when you are offline. Your data will be saved locally on your device and synced with the system once you are back online.

Who pays for Aidaly?
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Leading Medicaid, Medicare, and Medicare Advantage plans contract with Aidaly to train and employ family caregivers. Most leading plans cover medically-necessary home care services and support services in the home. Reach out to your Care Coach for a review of your benefits.

When will I receive my earnings?
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As a caregiver, you will be paid through direct deposit to your bank account. Payments are typically processed weekly.

How do I track my earnings?
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You can track your earnings through the app by visiting the "Earnings" section, where you'll see a breakdown of your income, bonuses, and remaining hours.

What should I do if there's an issue with my payment?
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If you experience any issues with your payment, please contact support through the app or website, and we'll assist you in resolving the issue.

What types of medical services can be provided at home?
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Your care plan is set my your primary care provider or case manager. Aidaly is able to train and employ caregivers to provide a full range of services in the home. Reach out to your Care Coach to learn what services you might be eligible for.

How do I schedule my RN visit?
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You can schedule and reschedule your home visits through the app. Please contact your Care Coach in the app for support.

Who can I contact if I have issues with my medical care?
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If you are experiencing a medical emergency, contact 911. If your concerns are not urgent, you can contact Dr. Bonder via the app.

How do I order Medical Supplies?
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You can request basic supplies through our [Request Form]. Durable Medical Equipment will require an RX, reach out to your Care Coach for support. [Contact Care Coach]

How do I set up Stripe for payments?
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To set up Stripe for payments, go to the payment settings in the app, select Stripe as your payment processor, and follow the on-screen instructions to link your Stripe account.

What information do I need to set up Stripe?
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You will need your business information, bank account details, and tax ID to set up Stripe. The app will guide you through the process step by step.

How do I verify my Stripe account?
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After setting up your Stripe account, you will need to verify your identity by providing a government-issued ID and other required documents. Stripe will notify you when verification is complete.

How do I resolve issues with my Stripe payments?
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If you encounter any issues with Stripe payments, you can contact Stripe support directly or reach out to our support team through the app for assistance.

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