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How To Get Paid as a Family Caregiver in New York

Reviewed by Aidaly
April 10, 2024

Summary of Statistics

19.9 million

Population

2.2 million

Caregivers

2,100 million

Care Hours

$18.69

Value of Care/hour

$39 billion

Value of Care

New York state has between 900,000 and 1.3 million unpaid caregivers. The number of seniors is expected to double in the next 25 years, so the demand for in-home care support will only continue to rise. As a result, increasingly more family members will find themselves caring for a loved one.

At Aidaly, we make providing care a little easier by providing detailed information on getting paid as a caregiver in New York.

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Tax Credits in New York

New York state offers a variety of tax benefits to help you take care of and support your loved ones.

The Child and Dependent Tax Credit

If you take care of a child or loved one, you may be eligible for the Child and Dependent Tax Credit. In New York, you can claim up to $2,310 for each child that you support. This is an additional tax credit on top of the Child Tax Credit. Find out more here

Medical and Dental Expenses Tax Deductions

Only the amount that is more than 7.5% of your adjusted gross income (AGI) is tax-deductible. Medical and dental expenses tax deductions help you in offsetting medical costs from health insurance or from the cost of dental work. Find out more here

Medicaid CDPA Program

CDPAP, which stands for Consumer-Directed Personal Assistance Program, is a Medicaid program. You qualify for CDPAP if you are providing care to a disabled person or elder. You must be at least 18 years old. There is a maximum limit to the number of hours per week that you can work providing services under this program. Find out more about this program here

Veterans Benefits in New York

Veterans in New York State may be eligible for a number of different benefits such as:

Veteran’s Aid & Attendance Pension

Veteran's Aid & Attendance Pension (VA) benefits are given to eligible Veterans and their spouses. Certain Veterans can receive a pension of up to $26,700. 

A spouse will receive a small amount depending on the Veteran's income and service in the military. This compensation is for the Veteran and their spouse but not for any additional dependents. Find out more here

Veteran-Directed Care Program

Veteran-Directed Care program is a great option for those Veterans who need the level of care that is provided in a nursing home and aren't eligible for Medicaid or Medicare but don't have the money to pay for a nursing home. 

This program allows Veterans to hire their own caregivers at home instead of them being provided by the Veterans Administration. The program gives family members and even their spouses the option to take on a paid position as a caregiver. Learn more about this here

Program of Comprehensive Assistance for Family Caregivers (PCAFC)

With the Program of Comprehensive Assistance for Family Caregivers, you can earn a monthly stipend of up to $2,750 per month as a family caregiver to a Veteran who has a service-related disability or illness. You can also access training and counseling programs to support your caregiving services. Learn more about this program here.

See if you’re eligible to start getting paid with Aidaly

Check your eligibility now
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Frequently Asked Questions

How do I sign up?
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To sign up, download the app from the App Store or Google Play, open it, and follow the on-screen instructions to create your account.

How do I update my account information?
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To update your account information, go to the profile section in the app, where you can change your name, email, phone number, and other details.

How do I setup direct-deposit?
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Follow the screens in the app to create a Stripe account and connect your back account. If you have an issue, please contact support through the app or website, and we'll assist you in resolving the issue.

How do I update my profile or contact information?
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To update your profile or contact information, go to the settings or profile section in the app, where you can make necessary changes.

Is my data secure in the app?
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We take your privacy and data security very seriously. Our app is fully HIPAA compliant, meaning we adhere to strict standards for protecting sensitive health information. Additionally, we have obtained a SOC 2 Type 1 Certification, which ensures that our systems are designed to keep your data secure and confidential. You can trust that your information is handled with the highest level of security.

How do I document the care I am providing?
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The app will prompt you to document the services provided. Select the relevant tasks or services from the checklist and add any notes as needed.

What if I forget to answer the app prompts?
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If you forget to clock in or out, contact your RN or Care Coach immediately. You may be required to manually record details to satisfy billing requirements.

How do I edit a record of care?
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Edits are typically restricted to ensure compliance. If a correction is needed, contact your RN or Care Coach for assistance.

How is the cost of DME covered?
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DME may be covered by insurance, Medicare, or Medicaid. Please contact support to verify your coverage and additional products that may be available to you.

Do I need a background check?
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Yes, we require all family caregivers complete a background check to ensure patient safety standards. Follow the onboarding screens to complete your background check.

How do I contact customer support?
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You can contact customer support through the app by going to the Help section, or by visiting our website and using the contact form or support chat.

How do I get help or training on using the app?
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You can access help or training through the app’s help section, by contacting your Care Coach, or by attending any scheduled training sessions provided by your community lead.

What should I do if the app isn’t working?
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If the app isn’t working, try restarting your device, checking your internet connection, or reinstalling the app. If the issue persists, contact technical support through the app or at support@aidaly.com.

How does the app record offline activity?
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The app can record activity even when you are offline. Your data will be saved locally on your device and synced with the system once you are back online.

Who pays for Aidaly?
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Leading Medicaid, Medicare, and Medicare Advantage plans contract with Aidaly to train and employ family caregivers. Most leading plans cover medically-necessary home care services and support services in the home. Reach out to your Care Coach for a review of your benefits.

When will I receive my earnings?
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As a caregiver, you will be paid through direct deposit to your bank account. Payments are typically processed weekly.

How do I track my earnings?
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You can track your earnings through the app by visiting the "Earnings" section, where you'll see a breakdown of your income, bonuses, and remaining hours.

What should I do if there's an issue with my payment?
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If you experience any issues with your payment, please contact support through the app or website, and we'll assist you in resolving the issue.

What types of medical services can be provided at home?
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Your care plan is set my your primary care provider or case manager. Aidaly is able to train and employ caregivers to provide a full range of services in the home. Reach out to your Care Coach to learn what services you might be eligible for.

How do I schedule my RN visit?
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You can schedule and reschedule your home visits through the app. Please contact your Care Coach in the app for support.

Who can I contact if I have issues with my medical care?
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If you are experiencing a medical emergency, contact 911. If your concerns are not urgent, you can contact Dr. Bonder via the app.

How do I order Medical Supplies?
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You can request basic supplies through our [Request Form]. Durable Medical Equipment will require an RX, reach out to your Care Coach for support. [Contact Care Coach]

How do I set up Stripe for payments?
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To set up Stripe for payments, go to the payment settings in the app, select Stripe as your payment processor, and follow the on-screen instructions to link your Stripe account.

What information do I need to set up Stripe?
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You will need your business information, bank account details, and tax ID to set up Stripe. The app will guide you through the process step by step.

How do I verify my Stripe account?
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After setting up your Stripe account, you will need to verify your identity by providing a government-issued ID and other required documents. Stripe will notify you when verification is complete.

How do I resolve issues with my Stripe payments?
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If you encounter any issues with Stripe payments, you can contact Stripe support directly or reach out to our support team through the app for assistance.

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