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How To Get Paid as a Family Caregiver in New Mexico

Reviewed by Aidaly
April 18, 2024

Summary of Statistics

2.1 million

Population

0.3 million

Caregivers

250 million

Care Hours

$15.31

Value of Care/hour

$3.8 billion

Value of Care

Financial assistance for family caregivers is everywhere, you just need to know where to look for it. Annually, 419,000 residents in New Mexico provide unpaid care, with the financial burden adding to the stress of caring for a dependent loved one. 

By connecting family caregivers with state-specific tax benefits and payment opportunities, Aidaly works toward a better future for caregivers and those who receive care, alike. Understanding where to find financial assistance is of the utmost importance, which is why we’ve outlined some of the main funding sources in New Mexico.

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Tax Benefits In New Mexico

New Mexico offers tax benefits for family caregivers, relieving you from some of the financial pressure.

Child and Dependent Tax Credit

New Mexico families will be able to claim a new child tax credit that can be worth up to $600 per qualifying child. Find out more about the CDTC in New Mexico here.

Medical and Dental Expenses Tax Deductions 

Deductions on medical and dental expenses are incredibly useful in family caregiving settings as a dependent loved one often requires greater use of medical services. Exceeding 7.5% of your annual adjusted gross income with these relevant expenses qualifies you for this tax benefit. Learn more about these New Mexico tax deductions here.

Medicaid and Other State Benefits

Medicaid and state programs offer alternative methods for pay, allowing those who receive care to “employ” their family member as a caregiver. 

Medicaid Waiver

Medicaid waivers in New Mexico enable those who receive care to find alternative care systems, departing from institutionalization and external services. Consequently, a family caregiver can provide at-home care and receive funding by redirecting Medicaid payments that would otherwise go to long-term care services. Learn more here

Centennial Care Community Benefit Program

Through this program, elderly and disabled adults can receive care at home. This includes a personalized curation of care programs, such as hiring a family member as the primary caregiver. To qualify, your loved one must be a resident of New Mexico and eligible for Medicaid. Find out more here.

Veterans Benefits in New Mexico

Veterans in New Mexico are entitled to financial benefits to aid their care. The VA can therefore pay family caregivers as part of these plans. Learn more about national VA programs here.

Program of Comprehensive Assistance for Family Caregivers

The PCAFC provides a monthly stipend to family caregivers to improve access to care services and supplies. Generally, this stipend is valued up to $2,750. Eligibility is dependent on your Veteran having been injured severely in the line of duty, and requiring care as a result. Learn more about the PCFAC here.

Housebound Pension Benefit

The VA understands that some Veterans are unable to leave their homes. Due to the difficult nature of these circumstances, they developed this funding method to pay family caregivers an additional sum to help with care. This is worth up to $1,882 every month. Check to see if you’re eligible here.

Veteran Directed Home & Community Based Care

A Veteran can “hire” their family member as a caregiver through the VDC program. You can receive an hourly rate, generally between $8 and $21 per hour. Every Veteran who requires assistance with daily living can apply for this. More information regarding home-based services provided by the VA may be found here

The difficulty of caring for a dependent loved one cannot be underestimated. Fortunately, the credits and programs outlined above can relieve some of the financial burden that comes with caregiving. Aidaly advocates for family caregivers to receive their deserved pay and removes the barriers to accessing financial support. Contact us to get started.

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Frequently Asked Questions

How do I sign up?
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To sign up, download the app from the App Store or Google Play, open it, and follow the on-screen instructions to create your account.

How do I update my account information?
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To update your account information, go to the profile section in the app, where you can change your name, email, phone number, and other details.

How do I setup direct-deposit?
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Follow the screens in the app to create a Stripe account and connect your back account. If you have an issue, please contact support through the app or website, and we'll assist you in resolving the issue.

How do I update my profile or contact information?
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To update your profile or contact information, go to the settings or profile section in the app, where you can make necessary changes.

Is my data secure in the app?
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We take your privacy and data security very seriously. Our app is fully HIPAA compliant, meaning we adhere to strict standards for protecting sensitive health information. Additionally, we have obtained a SOC 2 Type 1 Certification, which ensures that our systems are designed to keep your data secure and confidential. You can trust that your information is handled with the highest level of security.

How do I document the care I am providing?
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The app will prompt you to document the services provided. Select the relevant tasks or services from the checklist and add any notes as needed.

What if I forget to answer the app prompts?
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If you forget to clock in or out, contact your RN or Care Coach immediately. You may be required to manually record details to satisfy billing requirements.

How do I edit a record of care?
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Edits are typically restricted to ensure compliance. If a correction is needed, contact your RN or Care Coach for assistance.

How is the cost of DME covered?
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DME may be covered by insurance, Medicare, or Medicaid. Please contact support to verify your coverage and additional products that may be available to you.

Do I need a background check?
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Yes, we require all family caregivers complete a background check to ensure patient safety standards. Follow the onboarding screens to complete your background check.

How do I contact customer support?
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You can contact customer support through the app by going to the Help section, or by visiting our website and using the contact form or support chat.

How do I get help or training on using the app?
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You can access help or training through the app’s help section, by contacting your Care Coach, or by attending any scheduled training sessions provided by your community lead.

What should I do if the app isn’t working?
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If the app isn’t working, try restarting your device, checking your internet connection, or reinstalling the app. If the issue persists, contact technical support through the app or at support@aidaly.com.

How does the app record offline activity?
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The app can record activity even when you are offline. Your data will be saved locally on your device and synced with the system once you are back online.

Who pays for Aidaly?
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Leading Medicaid, Medicare, and Medicare Advantage plans contract with Aidaly to train and employ family caregivers. Most leading plans cover medically-necessary home care services and support services in the home. Reach out to your Care Coach for a review of your benefits.

When will I receive my earnings?
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As a caregiver, you will be paid through direct deposit to your bank account. Payments are typically processed weekly.

How do I track my earnings?
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You can track your earnings through the app by visiting the "Earnings" section, where you'll see a breakdown of your income, bonuses, and remaining hours.

What should I do if there's an issue with my payment?
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If you experience any issues with your payment, please contact support through the app or website, and we'll assist you in resolving the issue.

What types of medical services can be provided at home?
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Your care plan is set my your primary care provider or case manager. Aidaly is able to train and employ caregivers to provide a full range of services in the home. Reach out to your Care Coach to learn what services you might be eligible for.

How do I schedule my RN visit?
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You can schedule and reschedule your home visits through the app. Please contact your Care Coach in the app for support.

Who can I contact if I have issues with my medical care?
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If you are experiencing a medical emergency, contact 911. If your concerns are not urgent, you can contact Dr. Bonder via the app.

How do I order Medical Supplies?
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You can request basic supplies through our [Request Form]. Durable Medical Equipment will require an RX, reach out to your Care Coach for support. [Contact Care Coach]

How do I set up Stripe for payments?
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To set up Stripe for payments, go to the payment settings in the app, select Stripe as your payment processor, and follow the on-screen instructions to link your Stripe account.

What information do I need to set up Stripe?
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You will need your business information, bank account details, and tax ID to set up Stripe. The app will guide you through the process step by step.

How do I verify my Stripe account?
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After setting up your Stripe account, you will need to verify your identity by providing a government-issued ID and other required documents. Stripe will notify you when verification is complete.

How do I resolve issues with my Stripe payments?
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If you encounter any issues with Stripe payments, you can contact Stripe support directly or reach out to our support team through the app for assistance.

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